How to source THC Vape tamper guide

After-sales, replacements and reorders

This page is for convenience store chains who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Price breaks and payment terms

Unit price breaks usually land at 500, 1000 and 2000 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

Custom printing raises the unit price and lowers the marketing cost. For convenience store chains the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Assortment planning without the guesswork

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the THC vape list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

A practical starting order for convenience store chains is 500 units across two or three SKUs, not 500 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

• Document pack prepared per destination market
• Seven-day defect reporting with replace-or-credit
• Batch codes traceable from carton back to production date
• Named account contact who has handled the product
• Reference sample retained from every batch
• Cartons drop-tested and pallet-counted for clean freight

Labels, closures and traceability

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Regulation for THC vape products differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

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